Sunday, March 22, 2009

The food chain of a restaurant could be long--especially if you're talking about the typical corporate restaurant.. A corporate restaurant is one run more like a government agency.. Strict controls over food, controls over workers.. the proper belts and socks are necessary.

But in the small town small time food joints, what matters most? The manager? Managers may say so..
The server? Servers think so ..
The chef?
Chefs know so.

I argue that, despite my history as a server, that the chef is the ultimate end all with a restaurant.. The food will make or break the entire establishment..

Servers need to know their job and serve in proper ways.. Make sure things in the front of the house look classy. Management.. well.. Needs to simply stay out of the way.

A family member of mine recently began working for a certain unnamed corporate establishment. It's a process. The customer is simply a number. Get them in, get them out.. Bring the check quickly to discourage dessert. Tables have to be turned..
But the management within this type of a corporate structure appears more eager to recite the things they learned at college business classes as opposed to real life restaurants..

Regardless of the management and food service, the food itself will determine whether someone comes back. A bad experience may result from a shoddy server, but a case of food poisoning will forever close a company..

Servers, I am one of you. But I argue we in the end are replaceable. The management is too.. The chefs could, if they are good be too good to lose.

At least we all agree that management can botch up more than fix..

Friday, March 6, 2009


A little while since updates took place.. my apologies..

The intriguing story of the Fat Duck restaurant in England must be read.

The top restaurant in the UK features bacon and egg ice cream .. snails.. many courses frozen in liquid nitrogen.. And according to reporting by Reuters, it's about $185 a head to eat there for its 17-course tasting menu!

And now there are 400 cases of diarrhea and vomiting ! The most expensive excrement on earth!

While no restaurant anywhere in the world would enjoy such coverage at the Fat Duck, it must be noted that the eatery headed by celebrity chef Heston Blumenthal is cooperating with the investigation into why people are getting sick..

Customers to the Fat Duck have to wait months before they can get a table.. But it most likely takes just hours to get a toilet--no reservations required.

The official Fat Duck website hasn't been updated, apparently, as it says, "This has been an exceptional year for us and we aim to keep you up to date with all our news and developments" ..

The Fat Duck is also still taking reservations ..

Just two years ago, British media gave heavy praise to Heston Blumenthal .. The toilet paper industry will praise him now..
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