It always makes me chuckle a bit when management falls in love with one or two particular servers.. We've seen it throughout restaurant history for as long as eateries have existed..
Management and owners start to take solace in or or two workers.. acting almost cult-like in their trust of the worker. The worker can do no wrong.. they can not mess up. Confidence and trust is showered on them throughout their short histories at the restaurant..
But the confidence can so often go awry..
The cult leader worker begins to exhibit signs of total control .. Sometimes control to an extreme that cannot be undone. Sometimes the employee begins to have high ambitions or even delusions as he or she begins to feel as though they've been promoted to the management themselves.. Or quite often they even begin to show signs to customers that they know more than the ownership of the establishment..
And finally, when the fallout occurs (And it ALWAYS will) the worker calls in sick and becomes a no show just like every other staff person they criticized over the years..
And when they don't show, the show goes on. Because in the end, everyone is replaceable. Even the owner--the owner that learned everything from the "best of the best" before he or she became just like the rest..
