A rather sad moment occurred this weekend, when a veteran waitress, carrying a tray of desserts, left the kitchen only to lose her balance and drop the entire tray in front of a large group of people. It was cherry pie, too.. and it was tough to clean, even off of industrial carpeting.
The saddest part was that she cried after it happened. She told me privately, "I never dropped a tray before."
I wonder if, for a server, that is a big instance.. a huge event..?
At least for her, it was. It was her Waterloo..
And I felt legitimately bad for her as she cleaned up the crumb..