I have been very surprised lately with the brashness of people at restaurants.. I have seen this act a few times at the restaurant I work at, and also at a few others where I was a customer: Customers going behind the bar, and getting their own beverage. Really.. does anyone else see this occur? To the point where servers, managers, front of the house people, all have to approach the customer and ask 'excuse me, what are you doing?' .. they normally respond factually: "Getting a drink" ..
This happens especially at my establishment of secondary employment during banquets.. often the bar is closed for the length of the dinner service because the bar is in the middle of the kitchen and seating area, so a full bar would be a hindrance to serving food quickly. So .. people take it on themselves to go behind the bar, grab a pitcher of soda, water .. maybe even a beer.
And they are very sneaky about it, too.. Really, does anyone else see this ever happen? Are people going mad!? Why can't they ask the server to quickly get them a pitcher of water or soda.. the server can do that?
I mentioned a few weeks ago during a wedding to a man that the bar was closed until right after dinner. He said, 'ok' .. next I see, he's sneaking behind the bar to grab a beer.. I have to tell him he can't.. A few minutes later, he is trying again.. Another server had to exclaim his inability to DO THIS!
Is this.. maybe not common? Or is this a new pattern of people wanting things so quickly because of life in general that they are taking this practice to their local restaurants??
This happens especially at my establishment of secondary employment during banquets.. often the bar is closed for the length of the dinner service because the bar is in the middle of the kitchen and seating area, so a full bar would be a hindrance to serving food quickly. So .. people take it on themselves to go behind the bar, grab a pitcher of soda, water .. maybe even a beer.
And they are very sneaky about it, too.. Really, does anyone else see this ever happen? Are people going mad!? Why can't they ask the server to quickly get them a pitcher of water or soda.. the server can do that?
I mentioned a few weeks ago during a wedding to a man that the bar was closed until right after dinner. He said, 'ok' .. next I see, he's sneaking behind the bar to grab a beer.. I have to tell him he can't.. A few minutes later, he is trying again.. Another server had to exclaim his inability to DO THIS!
Is this.. maybe not common? Or is this a new pattern of people wanting things so quickly because of life in general that they are taking this practice to their local restaurants??
3 comments:
When that happened to me one time (a guest going behind the bar and getting their own drink) I grabbed their hand and "accidently" shook it hard enough to let all the rum & coke spill on their shirt sleeve. "Oh, I'm sorry" I said. "Maybe next time you shouldn't go behind the bar" I continued. He didn't like that but got the message.
Thanks for visiting my blog So You Want To Be a Banquet Manager
once you add that first infusion of alcohol, anything and everything goes with some of these people...... I like the ones who ask for extra hors d' oerves that are being passed ... and then ask the next server for a little box for "TO GO".... The last idiot i found going behind the bar said "well, I'm a friend of the owner." to which I responded..."a TRUE friend of the owner would NOT jeopardize this liquor license by going behind the bar!!!"
I LOVE the friend of the owner shit.. happens all the time.
It's even better when the owner himself yells at the supposed "friend"
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